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News — 1203

Outside perspectives

1203 Board of Directors Category_Archives conferences Education external board members featured Jamie Claire Kiser leadership team new hires Seminars ZG Team

Outside perspectives

Learning from external sources can be highly beneficial, but you must also master the art of blocking out the noise and staying the course. I have to admit it: I often feel like a fraud dispensing advice to our readership in articles like this one. Our audience consists of some of the most intelligent, thoughtful firm leaders that I’ve ever met (and many I have not yet met), who have overcome unique challenges and approached growth and evolution in creative, inspiring ways. I learn from every single client engagement and each seminar I teach, and it’s humbling. But this isn’t...

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Flat lining

1203 Category_Articles Category_Structures + Buildings coverage featured insurance Joan DeLorey liability insurance risk management Structures + Buildings

Flat lining

A/E firms with sound risk management may benefit most from a competitive professional liability market, and should take the opportunity to increase coverage. Design firms that practice sound risk management, have good loss experience, and maintain what underwriters consider a desirable project mix, stand to benefit most from an increasingly competitive market for A/E professional liability insurance. A recent survey of A/E professional liability insurers reinforced that while they may be more flexible on premium pricing, they maintain adherence to prudent underwriting standards. Ames & Gough’s survey of 19 leading A/E professional liability insurance companies finds 68 percent are planning...

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Conference call: David Arends

1203 accounts receivable Benefits Billing Board of Directors Category_Archives CR architecture + design David Arends featured Growth IT Liisa Andreassen M&A marketing Ownership Transition Proposals Recruiting Retention strategic growth success rate

Conference call: David Arends

David Arends, president and CEO of CR architecture + design (Hot Firm #19 for 2016), a 175-person firm based in Cincinnati, Ohio. By Liisa Andreassen Correspondent “Entrepreneurship is not a standard genetic of architects, so it’s something that has to be nurtured,” Arends says. A conversation with David Arends. The Zweig Letter: What’s your philosophy on fee/billing and accounts receivable? How do you collect fees from a difficult client? David Arends: It’s pretty simple. We bill on a 30-day cycle for work completed. All payments are due 30-day net. When a bill goes beyond that, we try to find out...

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Employee retention is everything

1203 Benefits Category_Articles culture featured flex schedule Office Randy Wilburn Retention

Employee retention is everything

Keeping a good team together requires lots of maintenance, great perks and benefits, and the willingness to toss out the bad apples. I get asked the same question all the time – how do I keep my people engaged and retained and not looking around for the next best thing. Employee retention is one of the biggest issues that firms in the design industry face. Aside from the fact that you are out there pounding the pavement each day looking for new opportunities and new projects, you also have to be mindful of what’s happening back at the office. Here...

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When a senior person turns in their notice

1203 A to Zweig advice Category_Articles communication counter offer featured Mark Zweig replacement resignation

When a senior person turns in their notice

We’ve all experienced it. It usually happens on a Monday but it could be Friday or any other day of the week. I’m talking about when one of your most senior people surprises you with turning in their notice to leave. It’s usually explained by something that reveals little information. He or she is “leaving for a better opportunity,” and they “appreciate all you have done for them,” but not enough to stay! No matter the reason, this person is either GONE now or will be soon. The issue is what can you DO about it? The past is the...

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