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Big-ticket items

1254 Category_Articles Christina Zweig Christina Zweig Niehues client database CRM featured marketing marketing department

Big-ticket items

By Christina Zweig Niehues | A larger client database, higher shortlist rates, and measurable metrics. Yes, marketing is expensive, but it’s a good place to spend a bit of gold.

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Staying up at night

1254 Category_Articles featured Leadership leadership transition Stephen Lucy successor

Staying up at night

If you lead an AEC firm, you have a lot of tough questions to ask yourself, and the answers aren’t always pretty. But ask and answer you must. In a romanticized view of the business world, firm leaders are never lacking in confidence and always make the correct decisions the very first time. However, being imperfect, having self-doubts and second guessing our decisions are just part of everyday business operations. To think we are somehow endowed with super human organizational and leadership skills is simply not realistic. If we agree that we are human, we also must agree that there...

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Conference call: Jim Tippmann

1254 Business Development Category_Articles Entrepreneurship featured FRCH Growth Jim Tippmann leadership pipeline Liisa Andreassen M&A marketing organic growth Ownership Transition profit centers ROI

Conference call: Jim Tippmann

CEO of FRCH, a Nelson Company (Hot Firm #41 for 2016), a global design firm based in Cincinnati. By Liisa Andreassen Correspondent “Everyone has access to the company’s financial information,” Tippmann says. “I believe this knowledge empowers people to perform.” A CONVERSATION WITH JIM TIPPMANN. The Zweig Letter: They say failure is a great teacher. What’s the biggest lesson you’ve had to learn the hard way? Jim Tippmann: During the economic downturn, we launched a Brazilian operation because the domestic economy was soft. We found a partner, but it didn’t work out. It would be nice to know the challenges...

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Speed is everything

1254 advice Category_Articles decision making delivery Fast featured follow-up information sharing Mark Zweig response speed Turnaround

Speed is everything

I’ve written about it before but apparently not everyone got the message. In business today, speed is everything. Whoever is faster will be the winner. Good leaders realize this is true and act accordingly. Here are some areas you need to consider your “speed” in and ask yourself if you are fast enough: Decision making. It’s a big problem in the AEC business. People can’t make a decision. As a result, they miss out on opportunities and don’t stop problems from growing into full-blown crises. There’s always more information one could ask for in building a case that they need....

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Prove it

1254 advice Brenden Sherrer Category_Articles employees featured millennials Trust ZG Team

Prove it

If you want to empower your millennial team members, you have to offer them choice, provide purpose, and safeguard the organizational trust. Millennials are part of the “prove it” generation, and their trust is made of glass. No matter how uncomfortable this makes you feel as a firm leader, the millennial mindset permeates modern business, and life for that matter, in every way. Organizations should not begrudge such a paradigm shift. They should accept the new reality and use it to their advantage. I am a person who loves quotes, in part because quotes show how timeless some shifts are...

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